The selection itself was fairly decent — not industry-leading, but you won’t be bored either. It seems that perhaps British Airways’ new Club Suite is ‘too nice’, as the airline will begin taking delivery of aircraft with fully-enclosed first class suites. It’s also bookable through American Airlines’ AAdvantage program — there a ticket will cost 62,500 miles and about $490 in taxes and fees. Found Concorde room to be British genteel shabby (sorta like some of the old stately homes) and the only outstanding F&B item was their red wine. Next I was offered a very well stocked amenity kit, with products from Elemis. British Airways Boeing 777 Club World Seating . Amenity kit very basic. We had a delay as a car had rammed into a post right next to the aircraft. Hi Ben, About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. At 7:45PM it was announced that boarding was complete, at which point the first officer came on the PA to add his welcome aboard, and inform us of our flight time of 6hr50min to Boston. The security line wasn’t bad, and we were airside once again within about 20 minutes, which is very fast by Heathrow standards. I had no idea that having it poured at your seat as opposed to 15 feet away in the galley makes it taste better…. British Airways first class cabin 777-200, British Airways 777-200 first class cabin. Loved the rotary wheel seat control as it gave you a nearly infinite number of seat positions. . Call to order breakfast was not even answered! I’m not sure why they don’t have that. Monkey Miles has partnered with CardRatings for our coverage of credit card products. What has been missing, until now, is an actual flight review. Am I the only one who finds BA’s first underwhelming? https://onemileatatime.com/british-airways-777-first-class-review She kept me well plied with booze and water and once again the St Emilion Grand Cru stole the show. See this post for all the best credit cards for earning British Airways Avios. Ben, how far in advance did you book the flights and at the time, was F wide open? That was the case here as well. The seat controls are really easy to use, as they’re just to the right of the seat. @Harry Hv & @Sam – I also feel that they indeed do not want, and actively discourage, award tickets from using the spa. The withering cow at the spa deigned to let me use the massage chair, with a battle-worn sigh. British Airways Boeing 777-200. And how does one “sit literally”? https://tinyurl.com/yy2ny8w2, I would venture to guess that based on these critical comments regarding Ben’s wonderful attention to detail when reviewing premium cabins, there is a demand for a Basic Economy travel blog. British Airways has done away with the first cabin completely on the Airbus A350. British Airways’ latest 777 is undergoing test flights in Everett. Based on my last 2 flights in first on BA, I believe what you were served before take-off was the sparkling English and not the “good stuff”. Qatar Qs has the same quality of service even for a short haul, e.g. Then few weeks after, a collection of them pop up for just one month. Apr 25, 2019. Next I was offered pajamas. Our last pick for British Airways’ first class is on the 777-300, which has 14 seats in a 1-2-1 configuration. Furthermore, I quite liked the 777 first class cabin, and appreciate that British Airways is increasingly offering Wi-Fi on their long haul planes. Notify me of follow-up comments by email. . It literally drives me up the wall (it actually doesn’t, I don’t have a vehicle that could actually drive up a wall). Whilst yes there are not that many plugs in the CCR they do have a number of battery packs they can loan you (in exchange for your BP) to charge up your phone etc. For virtually any other lounge that has a spa you can get an appointment within a couple of hours (even in business class), while with British Airways I called the day before to make an appointment, and they didn’t have anything available. It was very cool. And this just happened! It could be worse: energy-saving legislation in the Czech Republic prohibits cooling of greater than 10 degrees from the ambient temperature. Granted they are investing in improving their cabin but they remain miles away from Japan Airlines or Cathay or Air France. PS Just to establish my credentials: I only travel in international first class — even on domestic flights and commuter rail — all of which is fully paid for in gold bullion, or with jewelry set with the purest South African diamonds, and is arranged through my personal brokers in Switzerland, Prussia, and Siam. Their glassware and china was beautiful, and the food excellent. While I’ve flown British Airways first class many times before, there were a couple of things that would make my flight from London to Boston unique: I managed to book award tickets on the following itinerary: BA651 Mykonos to London departing 1:45PM arriving 3:45PM [Business] They crew permanently checked on me to see if i needed anything. About 20 minutes after boarding I was offered the menu for the flight to Boston. Infuriatingly booked BA first a year ago…..I know this is a “new” product…but it still looks like my son said “the best business class” out there… “Did I mention signposting is not a strength of the UK?”. My bigger point was that in virtually any other lounge you can show up and they’ll have availability within a reasonable timeframe, while that’s not the case here. I miss Liberty of London bags. We travelled from London to Tokyo in British Airways' 777-300ER First Class using Avios and evaluated the food, seat, cabin crew and more. To compare this to British Airways’ other planes: I had assigned us the two center seats in the second row. p.s. While I wouldn’t call this bedding cutting edge, it was much better than the flat-as-a-pancake pillow that British Airways previously had at every seat during boarding. After having my belongings searched, I headed down the jet bridge. A few minutes after settling in, the flight attendant taking care of me came by to introduce himself. If you were, I am pretty surprised you fell in for his ‘boasts’ about how he flies ‘First Class’ every weekend and how he flew First around the world. There were a total of 14 first class seats — there were four seats on each side along the windows, and then three pairs of seats in the center section. The glossy tray table folded out from the right side of the seat. Just recently started flying BA on a regular basis and have completed 6 flights with them in F. @Ben A few minutes later the door closed (with 13 of the 14 first class seats taken), at which point the customer service manager made his welcome aboard announcement. As I have already posted there are only two rates of UK APD. Travelling First Class on British Airways was an incredible experience for someone like me who is just an average Joe. They weren’t quite as polished as some of the more “senior” flight attendants British Airways has in their “worldwide” fleet (though they’re also a mixed bag — some are awesome, some are pretty bad). The aircraft began operating scheduled flights on October 7th and has since been flying back and forth from New York on weekdays. As you can see, though, British Airways’ first class seats are essentially just glorified reverse herringbone seats. Do&Co are taking over more and more routes, though even on non-Do&Co routes the F&B is vastly – almost immeasurably – better than it was before. Then a month later, zero. A few minutes later we began our descent, at which point the crew collected pillows and blankets (British Airways has a rule where you can’t use pillows or blankets during takeoff or landing). Great post Lucky! Please check your email to confirm your subscription. However, this figure was given when we still expected the aircraft to now be in service with Lufthansa. In this time, the plane climbed to 39,000 feet, performed a series of maneuvers, made a missed approach at Moses Lake, and then returned to Everett for a series of left and right circuits. “The newly refurbished 777s will not have a brand new first-class seat… We are quite centred thinking about the 777-9. To redeem miles – maybe but never to pay full price. Booked 28days in advance for the 10min shoulder massage, thats the only way to get a booking. I just came off a four hour flight with no power outlets and needed to briefly work and charge, and I literally couldn’t find anywhere comfortable to sit that also had a charger. Sadly fuel surcharge keeps going up. British Airways First Class Review – The Conclusion. Once we were served drinks our dinner orders were taken. Soon enough though, it was time to board, and I giddily encouraged Danielle to join me in being among the first to board this 777-200. When I wrote to complaint I received a condescending phone call from a woman who then closed the case. I thought the pajamas were pretty good, though frankly I also liked British Airways’ old pajamas. While the seats aren’t cutting edge, British Airways has done a good job with mood lighting and ambiance. This flight plus the AA flight home to DCA wil hopefully give me a smooth downgrade to just being at home . Originally our layover at Heathrow was supposed to be over four hours, but with the delay it ended up being about two hours instead. And with British Airways’ retirement plan for its aging fleet of 747s already revealed, the chances of flying a route that the airline operates with first class is going to get ever slimmer. You’d think that would get in the way of sleeping at night, though when I got to my hotel I wouldn’t have been able to sleep. Most of the time between JFK and LHR the crews are senior and almost always flawless. As far as the service goes, the crew was friendly and reasonably attentive. They have two speed options, and three packages for each. Earn 75,000 Membership Rewards® points | Terms Apply. While taking a picture of this I also noticed just how bad British Airways’ aircraft cleaning is. British Airways Introduces New First Class Suites for the 777-300ER . You can order from a selection of sides, and I had the cauliflower florets, served in a separate bowl. This flight was operated be one of British Airways’ mixed fleet crews, which are their lower paid flight attendants. (Image courtesy of British Airways) British Airways has three variants of the 777 with first-class cabins: All 777-300ERs, 27 777-200ERs and all three 777-200s. If you’re traveling alone then you’ll of course want to select one of the single seats, which face the windows. “While these seats don’t have great privacy, I would note that at least the seats are staggered a bit, so you’re never seated directly next to someone across the aisle.”, Thank God…imagine having to make a few seconds of eye contact with a random stranger…the humanity of it all…. So while I always try to be first onboard to get pictures, I wasn’t able to do so this time around, since I was being searched. While I appreciated the privacy blinds between seats, the below picture shows the extent to which these can be retracted. Nice review. As I woke up they were just starting the “afternoon tea” service (though in reality at this point it was either 2AM or 9PM, depending on the timezone you prefer). As a First class expert, travelling on a weekly basis in First cabin (paid ticket only), I must say that BA premium offer is very underwhelming. The latter has a quirky layout that features 17 seats, while all others have 14 seats (like the A380 and 747). ?• Review: Santa Marina, Luxury Collection, Mykonos• Review: British Airways A320 Business Class• Review: British Airways 777 First Class• Review: Delta Air Lines 737 First Class. Done this flight many times back to Boston ! What did you think? I expected BA first to have similar, if not better, service quality that what they have now (this article). I fly with Qatar’s Qsuites most times, and it seems those are better for pairs, quads or singles, and cheaper too. They can’t even match service with KLM economy class. La compagnie aérienne British Airways a pris possession d’un Boeing 777-300ER équipé de la nouvelle classe Affaires, son premier Triple Sept neuf en six ans. At my seat was an ottoman, which could double as a buddy seat, should you want to dine with someone face-to-face. Can’t imagine paying thousands more just for a slightly nicer meal. Thank you for sharing! British Airways has updated screens on quite a few planes, though not on this one, I guess. British Airways Boeing 777 First Class. I was impressed that I was brought the bowl with the egg and truffle, and then the liquid part of the soup was poured into the bowl at my seat. I’ve stopped reading it, after the first two oaragraphs, to write this comment. Food is now much better than the travesty they used to serve. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. I imagined Edina Monsoon from Absolutely Fabulous saying to her, “You just work in a shop, you know; you can lose the attitude…”. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. Lastly, along the outside of the seat was a small closet where you could hang a coat, or something similar. So just as British Airways has made huge improvements to their business class catering, I’m happy to see they’ve made similar changes in first class. This is one airline I will never use again. A comparison of Revenue fares in “A” or “F” to say India or the Far East from NYC demonstrates the sharp discount available on BA. Regarding lack of outlets for charging, I would think you would travel with at least two super powerful power banks. I don’t know why British Airways bothers with having a spa. Or maybe he’s just Rami Malek and that’s what it’s like. That’s a massive faux pas! Try their Al Safwa 1st class lounge in Doha… that’s on another level! Launching new cabins onboard aircraft is always a delicate balancing act, as UAE carrier Emirates is experiencing. British Rail Class 777 Metro; The first Class 777 unit to arrive in the UK, seen on test at Rice Lane on 16 March 2020. Working closely with British Airways, Lufthansa and others, Tom provides commentary on topical issues for outlets including the BBC. I had the cheese plate for dessert and the flight attendant had a chat with me explaning all the cheese types there. Very friendly and attentive, adressing me by name. competitors. Earn 60,000 bonus points | 2X points on travel and dining. VSM: Even the best business class (Qatar’s Qsuites) according to Skytrax and others is far better than BA’s F. @skedguy Only started collecting/buying miles & points about 2yrs and just 3 days ago flew BA first for the first time. Implemented just in time for the coming global recession (which will be worse in the UK owing to Brexit) . Love the #BAshade throughout. BA239 London to Boston departing 7:55PM arriving 10:20PM [First]. The F award seats aren’t always released all at once. I really dislike the new pj as well as the toiletry bag. Cheap, cheap charging first class for wifi. Due to delays to the program, Lufthansa now expects that its first 777-9 won’t be delivered until 2022. A couple of weeks ago, British Airways took delivery of its first Boeing 777 in six years. Nicky Kelvin. Total waste of money! Nice review thanks. Travel in the Time of COVID: The news, resources, & information you need, • Introduction: The 25,000 Mile Journey To Greece• Review: Aer Lingus A321LR Business Class• Review: Aer Lingus Arrivals Lounge Dublin Airport• Review: Platinum Services Dublin Airport• Flying Around Europe With TAPered Expectations• Review: TAP Air Portugal A321LR Business Class• Review: United 787-10 Polaris Business Class• Review: Diamond Lounge Brussels Airport• Review: EVA Air 787-9 Business Class• Review: Waldorf Astoria Bangkok• Review: Thai Airways Business Lounge Bangkok Airport• Review: Turkish Airlines Lounge Bangkok Airport• Review: Miracle First Class Lounge Bangkok Airport• Review: Thai Airways A350 Business Class• My EasyJet Flight Cost How Much?! British Airways first class entertainment controls. The best for me seems to be 787. hence the old cabin? I’ve not flown with BA in years, but might try them again sometime in the future. But overall I was pleased with the service. Ford had the “classic mule” to drink, which he enjoyed. It came to mind that morning, which is why I called. That’s when we hope there will be some sort of differentiated service.”. Sure the resolution isn’t great, but generally the responsiveness and breadth of content is still acceptable. Doing it again in May! All that being said, British Airways doesn’t offer a cutting edge first class product, and it will likely never rank anywhere close to being a top product. You make very clear that you never redeem them for free tickets, because that might suggest to someone that you aren’t as rich as you want us all to know that you are. We were arriving and departing from Terminal 5, so the transit process was easy. The seat width is a comfortable 22 inches, and the pitch is 78 inches. The Boeing 777 has emerged as a best seller for longhaul commercial aircraft thanks to its excellent fuel efficiency and cabin comfort. I guess maths isn’t your subject? The meal was done about 2hr20min into the flight, and I was impressed. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! British Airways greatly improved their glasses, cutlery, and food, and I immediately noticed that. The meals were very nearly F standard with much better presentation than previously-I basically had the same meal as Ben.The red wines were excellent as was the Geisen sticky with desserts. The food was excellent. I ordered a glass of champagne (British Airways serves Laurent Perrier Grand Siecle, which I quite like). Booking a British Airways flight like this is relatively easy to do with miles. At least that’s my understanding. What it doesn’t generally have is more substantial hot food. British Airways first class champagne & nuts. The new suites are quite similar to those featured on the 787-9 and -10 Dreamliners. Watch out for her taking the lead role in season 3 of The Crown, this summer. British Airways’ new bedding does seem to be a step up from their old bedding. However, at the launch of the type, the airline’s CEO Alex Cruz remarked that we could expect a brand new product onboard the Boeing 777-9 when deliveries begin. This is the old F hard product. There are four classes on this transatlantic aircraft, but BA also has a 3-class configuration. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Flying BA F 2 months ago we tried to book the spa a fortnight ahead and we too were told it was fully booked, maybe that’s a generic answer given to all award-flyers. My first thought was that folks in transit would have to use the Terraces lounge at the B gates. It is unclear exactly when the first Boeing 777-9 may be delivered. BA surcharge problem is largely thanks to the Brit government’s APD which is eye watering and it increases exponentially from Y to F. @skedguy U.K. APD is a fixed amount and is a proper government tax. It is BA surcharges that are out of control. When I went to sleep there were about 4hr30min remaining. The Concorde room is looking old, tired and overcrowded – doesn’t hold a candle to La Premiere in Paris or the LH first-class terminal in Frankfurt. Sure enough we landed in Boston at 10:15PM, and from there had a 15 minute taxi to our arrival gate, where we arrived at 10:30PM. @Endre, have you ever explained what you do with all the miles that you must accumulate by flying paid international first class every week? I turned my seat into sitting position less than 20mins before landing. That safety video makes me want to claw my eyes out. Somewhat unexpectedly, British Airways announced to its staff today that it is introducing a modified First Class seat on its new Boeing 777 aircraft arriving this year. Endre, some of us do fly Premium but we are mature enough by not commenting on blogs and annoying the readers. I’ve been thinking of routes and which airlines to consider to and from NYC. Stay informed: Sign up for our daily aviation news digest. The first flight took place on Thursday, September 24th. the BA surcharge is £400 and APD 172 (incidental I’m paying over £45 in US government fees and taxes as well). Not so: between-meal snacks usually include sandwiches, chocolate, miscellaneous yoghurt-like stuff, plated desserts, and vast quantities of biscuits and chocolates. Also anyone like that would have such an elevated status that they’d get upgraded all the time and would not need to pay top dollar for F all the time. Except when I’m by the window in business class I basically have my own private ‘cabin’ with tons of extra storage. I find that availability between London and Boston is excellent. Its well worth it. Please Support us by turning off your adblocker. You have to ask for pyjama. Since I’m an airplane nerd and the crew clearly got that, they gave me a tour of the crew rest area, at the back of the 747 and upstairs. @KK13 obviously Qatar is better but Qatar nonstop flights from US to UK/ Europe doesn’t exist. For my main course I had the fillet of halibut with roasted cucumber, girolle mushrooms, and salad cream. That’s still plenty of time, and I’m happy we didn’t plan a shorter layover. . If they can just do the old Emirates A380 F seats without the bling would be nice. Flew their 787 first class London to Kuala Lumpur return in 2016. It was complementary to your comment to that same person. The choices were between sandwiches and cold cuts, and between plain and fruit scones. I love the new glasses (as mentioned above), and also love the way canapés are displayed. the 3.5-hour DOH-BOM. If you'd like to participate in the discussion, please adhere to our commenting guidelines. . Did I mention signposting is not a strength of the UK? Lastly, for dessert I ordered the milk chocolate and amaretto tart with salted caramel. I got a solid three hours of sleep. So do you have frequent flier accounts with tens of millions of miles in them? It was also one of the hottest days of the year and the A/C proved remarkably ineffective. Usually overcooked. Heck it wasn’t too long ago we were using 4:3 IFE systems like Rockwell Collins TES and Panasonic 3000i. I didn’t tell Ford that British Airways made any improvements, but he independently pointed out to me that he was so impressed by the meal. British Airways first class dinner — classic mule. I’m gonna need that picture of a ‘ben-ritto’ one day! Over Thanksgiving on RTW19 3.0 I’ll fly the route after 2 Emirates A380 & 2 Etihad A380 or 4 Showers in a row. The service started fairly quickly after that. I like taking advantage of the BA F sales, and then collecting 250% Alaska MP elite status miles, and 300% MP redeemable miles. Although this is a somewhat high density of seats with this class and cabin, the layout and suite design allows for plenty of privacy. After the first round of drinks it was a while before the meal service began. While British Airways is known for their steep surcharges, they vary greatly depending on where you originate, and these were among the lowest transatlantic fuel surcharges I have ever seen for travel in British Airways first class. London (LHR) – Boston (BOS) . Required fields are marked *. Initially shared by British Airways crewmember who tweeted that the airline would get a new ‘first suites’ seats, that tweet was then deleted. In my opinion 777 is the worst actually but its personal I guess. Your comments on the outlet and Entertainment System are spot on. If you look at your photo, you can see on the right where it’s supposed to latch into place. The flight lasted three hours and 36 minutes. Booked with Iberia avios 109k+ €369 in charges. . We use ads to keep our content free. As we climbed out I went through British Airways’ entertainment selection. This 777-200 features a 3 class configuration with 32 flat bed Business Class seats, 48 Premium Economy seats, and 252 standard Economy Class seats. It’s only the soft product that’s been upgraded (so far). They look so much better than the current lumpy ones. I didn’t have BA on my radar and now I do. Completely and unequivocally yes! My one complaint is that the duvet isn’t terribly wide. Featured user comments. Let us know your thoughts in the comments! @ Aaron — The pastries weren’t a “choice,” they were offered automatically. It’s good to see BA improving their product. Based in Frankfurt, Germany. Please view our advertising policy page for additional details about our partners. A new photo of British Airways’ 777-300ER first class suite shows sliding privacy doors much talked about in late September. I boarded through the second door on the left, where I was greeted by the customer service manager, and escorted by another flight attendant into the first class cabin. Aircraft: Boeing 777-200 The lack of power outlets in this lounge is infuriating. So much better than the Flight Connections Centres, where “priority” means very little indeed. The wide open sides of their seats doesn’t say ‘first class’ when compared to so many other airline offerings out there. Being more pleasant, warm and courteous compared to US Airlines is easy – but compared to other European/Asian/Middle East Airlines…is an accomplishment. Were the accompaniments is beautiful 's alone, and I left most of the seat map ) and. 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