I hit that switch and of course, it worked. Have you tested the keyboard on another Mac to rule out a hardware issue? I would have expected this from an X86 Microsoft operating system. Feb 27, 2020 10:30 AM in response to kymberly80 Enable the USB 3.0 Controller Related Article: 1. All postings and use of the content on this site are subject to the. Apple engineers, you should be very embarrassed - sadly, based on the lack of Apple response on this thread - not a single engineer even knows what we're dealing with. To start the conversation again, simply ask a new question. The only consistent solution is to kill hiservices mentioned earlier, unplug replug the keyboard 1-2x times and eventually it would be recognised. In response to m5barney. Never had an issue with it. nicholasdr, Nov 17, 2019 1:02 PM in response to kevinm_4, Nov 17, 2019 1:28 PM in response to nicholasdr, User profile for user: Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Mobile Phone This is fundamental testing before an OS release. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Catalina installed without a hitch but my Logitech problem is a bit subtler. Are you there Apple? The Unifying software sees the keyboard, but it won't actually do anything. It's terribly frustrating. Wouldn't be recognized when connected to a Thunderbolt Display, or directly connected to a MacBook Pro 15" 2017. Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report: Then we can examine the report and see if we can determine the root of the problem. Also hasn't happened before upgrading the OS, so I'm pretty sure we can rule out the hardware issue. Reboot normally and test again. Have you tried relaunching the Finder in the ➙ Force Quit menu option? Unplug your keyboard and replug it into your Mac firmly and securely. MNootebos, Nov 9, 2019 8:22 AM in response to kevinm_4, User profile for user: Nov 17, 2019 1:02 PM in response to kevinm_4 The hubs I leave connected to the I have to restart my computer every time to get my external apple keyboard working. The issue was solved by plugging in a USB stick (keep it in) and then plugging in the keyboard. Mine however does not work on login screen either though. My keyboard is an original STRAFE RGB. DavideR3da, Jan 17, 2020 12:46 AM in response to kevinm_4, User profile for user: Same problem here. alay209, Oct 31, 2019 8:00 AM in response to kevinm_4, User profile for user: faincut, Jan 29, 2020 2:14 AM in response to alay209, Jan 29, 2020 9:36 AM in response to kevinm_4, User profile for user: kevinm_4, Apple USB keyboard not working since Catalina update, User profile for user: Open VirtualBox then go to the VM (macOS Catalina) Settings and from the USB tab, select USB 3.0 (xHCI) Controller. Nov 15, 2019 6:26 AM in response to alay209 I used to connect Logitech Master MX 2S and a Craft Keyboard with a USB dongle through wifi. I am running the same Catalina update 10.15.2 but the external USB keyboard still requires a reboot each time it is unplugged/plugged back in. Especially embarrassing to Apple since any other USB keyboard works fine. Chances are that you still can't install … justinmccallza, Oct 15, 2019 11:14 PM in response to kevinm_4, Oct 31, 2019 12:12 PM in response to alay209, User profile for user: In response to kevinm_4, Just did the update and my key board wired is not working, Jan 26, 2020 11:58 AM in response to datort In response to kevinm_4. To start the conversation again, simply ask a new question. What finally worked for me was connecting the keyboard to an old USB hub + USB-to-USB-C adapter. If you plug in another keyboard and it doesn’t work either, you may have an issue with your USB port. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. Turns out, in my specific case, user error. The only thing that has worked for me is to put the computer to sleep (not restart) and re-plug in my keyboard while it is in "sleep mode" and then open it back up. This is one of the macOS Catalina problems that trails back to macOS Mojave. Everytime I uplug the keyboard and close my MacBook Pro, when I come back to open it and plug keyboard back in, the keyboard doesnt work and requires a reboot. This is a board of sadness. I got it to work once by adding the daemon and then also running the commands from #49 (comment) but it stopped again. Can anyone help with this. The same thing with the mouse. It's not a solution having to this everytime. High, i'm having the same issue with my laptop Acer Aspire 5755g, i'm nearly to get a functional High Sierra 10.13.3 but keyboard and trackpad still not working after trying voodooPS2controler (the last one), this kext cause reboots at startup (in … In response to kevinm_4, Same issue, I am using the Apple keyboard but after the upgrade to Catalina the external USB keyboard requires a reboot each time it is unplugged/plugged back in. 1. I called Apple Support today and they fixed this issue. I can make it work for 2 seconds but swapping is back and forward between USB ports. It's terribly frustrating. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.