So I summarize the following three ways that can help users get out of trouble when PC won't recognize PS4 controller. Can't find a fix online neither. The PS4 does recognize Razer and Logitech mice, but after my son bought a Corsair Harpoon, the PS4 doesn't co-operate with Corsair mouse. When i plug it in nothing happens and the mouse is unresponsive. Tried switching controller input to usb, rebuilding database as well but did not work. Some games even support mouse and keyboard controls. This makes it more convenient to type, use the web browser, and generally get around more quickly. If the mouse looks fine, reboot your computer to see if it recovers the mouse and begins working properly again. I've been playing Fortnite on PS4 and wanted to try K&M setup. If not, continue troubleshooting. Keyboard works fine but PS4 doesn't recognize Harpoon mouse. Believe it or not, Sony’s PlayStation 4 works with a mouse and keyboard. As well as when i check device manager its not listed. Need help ASAP! Steps are ordered from simplest and most likely to most difficult and least likely to help you save time and get back to work as quickly as possible. Check the USB dongle. Optionally, remove it, wait a few seconds and put it into a different USB port. Already tried different USB-slots, several games, didn't touch mouse or keybord while the game is launching, opened the games in different ways, but it is still not working. When using the USB it at first says that a Mouse has been connected and goes to the select the user screen but after selecting the user, it then pops up saying that an external keyboard has been connected and the mouse does not work. The Windows version of the Remote Play app has a similar message. Hi Guys Using Razer mamba elite and adata xpg summoner with my ps4 pro which detects them by showing small icons on the top left but my keyboard is not lighting up, the mouse is lighting up but i cant use both. it works in menu, but once i close the menu in game I can't look around or fire. Unfortunately, most games still won’t work with a mouse … Biggest problem: After the launch the gamepad just is not detected ingame. Hi! I didn't download the first link at the top of the page but I downloaded the other one that's 800mb and made a file PS4->UPDATE-> "PS4UPDATE.PUP" and out my PS4 in safe mode and tried initializing PS4 software and it says update not found! I have not at any point connected a keyboard either wirelessly or wired so this would not be the cause. The only problem is that it dosent work. How to Fix Razer Synapse Not Detecting Your Mouse or Keyboard These steps can help you diagnose and solve potential issues with Razer Synapse. I understand that you may not be using the Remote Play app on your own PC, but the message is … PS4 controller won't connect to PC Bluetooth or PS4 controller won't connect to PC wired/wireless means you can't play your favorite games by using the controller; this can drive the gamers crazy. When troubleshooting a wireless PS4 controller, make sure that you charge to 100% first. Its as if the mouse isnt being recognized by my laptop. Please help Next, check that the USB dongle is in place and hasn’t been moved or shifted out of position. Everything Works except that when i'm in game i can't use my mouse. ive seening nothing about this online and all the reviews on amazon never mentioned the mouse not working. Just bought a new gaming pc and wanted to test out bf3 on it. Below is a screenshot from the MacOS version of PS4 Remote Play app, indicating the two ways in which the DS4 will work. 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