Full payment came through really quickly in good time to pay the repair bills. car booked in for repair Nfu kept in touch. Unless we've indicated otherwise, products are shown in no particular order or ranking. The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the market...yet. Their service, if you do need to claim, is second to none. They have quoted me an enormous £900 for the new vehicle, which is more than double the insurance on my existing car! You can make a claim with NFU Mutual by calling its 24-hour claims service on 0800 282 652. The best car insurance companies 1. yes you can get cheaper insurance. The first years price was excellent. 17. How do I cancel my NFU Mutual car insurance policy? after the phone call. And remember, if you've used NFU Mutual before, you too can write a short NFU Mutual car insurance review here to help other drivers. Have you submitted an insurance claim through NFU Mutual? NFU Mutual, or the National Farmers Union Mutual Insurance Society Ltd was founded by seven farmers in a tea shop all the way back in 1910. We have been with them ever since and we have had to make several amendments to the policy during this time - change of vehicle and my husband has has to cease driving a couple of times for health reasons - and these alterations have been dealt with immediately, efficiently and with no administration charges! For example, read through our review to find out how good the claims process. Thomas St, London, SE1 9RG. even after I got my car back. Amazing customer service, it took no time at all to adjust my motor insurance. We went to them because we were tired of dealing with call-centres and were delighted to be able to just pick up … All policies from NFU include breakdown cover, European cover, motor legal protection, trailer cover and access to a 24-hour motor legal advice helpline. Optional extras include the following: Check your policy document carefully to ensure it covers everything you need it to cover. They are very knowledgeable but if there is anything they are not sure about they are honest about it. My husband and I originally just walked into our local NFU office off the street - no appointment. ZA227007. In common with a great many other reviewers it seems, my concerted effort to elicit a viable quote for car insurance from NFU Mutual did not end well! They are always friendly, helpful and efficient. when I queried why the base price had increased by 20% for the second year the local office were most unhelpful and said a discount had already been applied. Extras like in-car entertainment system cover and courtesy car cover are included too. Like with all insurers, NFU Mutual has a list of reasons why it will refuse to pay out for a claim. Find out what DOC insurance means, what it covers and whether it’s included as standard in your car insurance policy. Get contact details, videos, photos, opening times and map directions. London, SE1 9RS. Easy to speak to the right person, always a professional service with fast and efficient action/follow-up. Find out if you can take out immediate breakdown cover after you’ve broken down, what it includes and what other options you have. I'm changing my car in a few days time and the new vehicle is a lower group 9. On arrival we were greeted warmly by a gentleman who took us into an office - with a door that closed so nobody could overhear which was a refreshing change - and listened carefully to our requirements. Good friendly and helpful staff. You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! But, if you’re more than this distance away, it will provide emergency roadside assistance, a tow to a garage and a hire car for up to 48 hours if your car can’t be repaired on the day. It was founded in 1910 and now underwrites more than £1.5 billion in annual premiums for rural UK communities. Can I drive another car on my car insurance? *Based on independent online research by Consumer Intelligence (March ’20). If you find yourself unable to work, a loan protection insurance policy will pay out monthly benefits straight to your bank account. Find out the average cost of car insurance for the Hyundai ix35. :). service provider and read the information they can provide. By volunteering to pay a higher excess, you can lower your premium costs. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. finder.com is an independent comparison platform and information service Today, it provides insurance and investments across the whole market - you don't have to be a farmer to apply for its products. We recognise loyalty through Mutual Bonus. He gave us a quote for our motor insurance, which was substantially lower than we had been paying, there and then. Esther holds an MSc in Media and Communication Governance from the London School of Economics and Political Science (LSE). On similar platform, Reviews.io, the company has 3.57 out of 5 stars, based on a handful of reviews. Their service, if you do need to claim, is second to none. our site. NFU Mutual car insurance reviews on Smart Money People come from drivers like you! when claiming. We may receive compensation from our partners for placement of their products or services. Find N.F.U Mutual & NFU in Bridgwater, TA6. Left LV because of poor customer service. Finder.com Comparison UK Limited (company number: 10482489) is Car Insurance Satisfaction Score 8.35. Brilliant, always on hand and happy to help! This means your own car has zero protection. Get a quote. We are a credit broker and not a lender and When there is a claim then they resolved efficiently. NFU Mutual has three different levels of insurance: You can get third party cover; third party, fire and theft protection; or a comprehensive policy. I had a non fault claim. How to save on your NFU Mutual car insurance policy, NFU Mutual car insurance customer reviews. You’ll need to have your insurance details to hand when you get in touch. NFU Mutual provide car insurance, home insurance, business insurance, , equine insurance, dog and cat insurance, tractor and travel insurance. NFU Mutual is a mutual society which dates back to 1910 when seven local farmers established the Midlands Farmers Mutual Insurance Society Ltd. NFU Mutual offers a range of products including home insurance, car insurance, Isas and Sipps. I should point out first, that one incentive for going with NFU Mutual for my car insurance - as well as an unexpectedly reasonable quote over the phone - was their good reviews on here, a reassuring oasis in the desert of poor customer service that seems depressingly, to be associated with this "industry". I'm changing my car in a few days time and the new vehicle is a lower group 9. NFU Mutual also has a number of extras to add to your cover. authorised and regulated by the Financial Conduct Authority (firm Both of these insurance products include a wide variety of benefits as standard. They provide quality comprehensive cover as well as third party policies. received a phone call from the local body repair shop. Our address is Level 2, 20 St On similar platform, Reviews.io, the company has 3.57 out of 5 stars, based on a handful of reviews. Find out which insurance group the Hyundai i40 falls under and how much it costs to insure. This is a customer focussed insurance company. It will give you a pro-rata refund for the time in your coverage you haven’t used. Data Protection ICO registration number: If you’re in the heart of a city, it’s still worth checking if NFU will protect you and your car. Why? Read reviews of NFU Mutual, share your experience and resolve your issues. after the phone call. By using Smart Money People, you agree to our privacy policy. NFU Mutual car insurance review While the car insurance policy offered by the NFU Mutual Insurance Society is available to the general public, it doesn't cover all risks and postcodes (particularly in … This protects you for all that third party, fire and theft does, but it also covers your vehicle for any accidental damage or vandalism. NFU Mutual The NFU (National Farmers Union) Mutual was founded over 100 years ago to help provide insurance for farmers. Compare NFU Mutual with other companies before you buy. 5yr driving son was dearer than 4 month driving son? I was told the system would not allow them to decrease the premium further which is utter nonsense. Prices are very competitive. Great prices and customer service. Learn what accident and sickness insurance means, what it includes and whether it’s worth taking out. One good aspect of the covers provided by NFU is that it offers the breakdown cover as a standard and this option is available for all the insurance cover policies offered by this company. A policy excess is the amount you have to contribute towards the costs incurred from a claim and will generally be up to £350. With any of its motor insurance policies, you get Mutual Assist breakdown cover provided by the RAC as standard. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. The support team were amazingly helpful and friendly. RAC Mutual assist breakdown cover included with all car insurance policies, Product information documents available for all three levels of cover, Optional extras available to enhance protection, NFU Mutual a little difficult to navigate around. It protects other people and their property if you’re involved in a collision, while also covering your car for any damage it suffers as a result of fire or theft. but Nfu are 5 star. car booked in for repair Nfu kept in touch. Customers praise the helpful and personal service, but some report being turned down for cover due to their postcode or job (updated December 2020). Great Britain, Northern Ireland, the Republic of Ireland, the Isle of Man and the Channel Islands, Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Switzerland and Turkey. our partners for featured placement of their products or services. Unfortunately, it only covers breakdowns that are less than 1/4 mile from your home. (I'm 62, btw, with no claims made for many years and a clean driving licence) Even the NFU customer support operative was shocked and couldn't give an explanation other than she'd asked the underwriters to double check it and they said that was what the 'system' quoted so that was that. NFU Mutual offers several car insurance quotes that will suit the budgets and requirements of most drivers in the UK. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. product or commit to any plan. While we are independent, we may receive compensation from Do the maths a 35p minute phone call to a call... We can all get insurance over the internet,but the NFU are local to One and All and any problems you just walk through the front door and sort it no calls across the world at a time When You Want Action. Following this, if you have a Car Insurance policy with us your cover will revert to ‘Mutual Assist’ breakdown cover which is included as standard as part of your insurance policy, unless you have upgraded to ‘National Assist’ or ‘National plus Home Assist’ breakdown services. Direct Line. NFU went the extra mile to accommodate our son on our policy, Very good service stayed with this company as Mutual company, Always try and aim for better could not fault them. You will not be covered in the following situations: For a full list and explanation of the exclusions, see your insurance policy. unsure you should get independent advice before you apply for any 57% of customers say they would recommend the service. It's refreshing having good customer service where the staff listens and is helpful. It,s simply not worth it. We had heard a lot of good reports about the way NFU treated their clients and dealt with claims so we thought we would give them a... My husband and I originally just walked into our local NFU office off the street - no appointment. We had to make our first ever claim last summer, we could not believe how easy & simple the claim process was. Read our guide to breakdown cover for taxis and private hire vehicles to see what’s included and how much it might cost. Compare & switch energy. NFU Mutual car insurance reviews on Smart Money People come from drivers like you! All rights reserved - Privacy Policy. “Hopeless mis-communications !” Written on: 28/07/2016 by Kanetv9 (1 review written) We've had our House and car insurance with NFU for 8 years. I'm now really confused.com! Can I make changes to my NFU Mutual motor policy? They have also paid out without problem to other people we know, and were good when we advised them that someone had written off our car (they didn't need to get involved as the other person admitted liability). If your personal possessions aren’t kept in a locked boot or compartment. You are about to post a question on finder.com: Level 2, 20 St Thomas St, Motor legal protection covering up to £100,000 legal fees, Compare up to 95 UK car insurance providers, Increased personal possessions cover for motorhomes up to £1,000. Together, we can help us to increase trust and transparency in financial services. The first years price was excellent. Join ; Sign in; Energy. On customer review platform Trustpilot, NFU Mutual as a company has 2.2 out of 5 stars and a rating of “Poor”, based on more than 200 reviews. VAT number: 259751759. We may also receive compensation if you click on certain links posted on our site. We also include over 50 car insurance meaning that Age Co, Saga, and RIAS - all of whom focus on the Over 50s - are featured in the Top 10. Our guide explains the process involved in taxing a vehicle and whether or not you need insurance in place to do so. 57% of customers say they would recommend the service. I have been insured with NFU Mutual on the house and contents for over ten years - had a major claim (accidental flooding) and they were brilliant. offer credit facilities from a panel of lenders. Since these early beginnings in Warwickshire, it has ploughed on to become a UK-wide company, offering various types of insurance and other financial services. Regardless of whether you have third party insurance or a comprehensive policy, you’ll be covered for the following countries: You can cancel your NFU car insurance deal at any time by calling or writing the company. You also get several perks with NFU Mutual’s comprehensive policy, such as windscreen repair, entertainment system cover and a courtesy car if your vehicle needs repairs. NFU Mutual may not be the cheapest but now I feel I have a good insurance company. NFU Mutual insurance caters almost exclusively to drivers in rural areas, while Toyota Car Insurance seems to primarily cater for Toyota owners. Recommended Provider for Car Insurance and our cover is rated 5 Star by independent financial research company Defaqto, so talk to us about vehicle insurance you can trust. All issues resolved quickly. Which countries does NFU Mutual car insurance cover? Who underwrites NFU Mutual's car insurance? that aims to provide you with the tools you need to make better Optional, only if you want us to follow up with you. NFU Mutual started as a provider for farmers, but now offers great levels of car insurance cover for everyone. We NFU Mutual – 91.74%. If you need a little more cover, NFU Mutual has several optional extras that can be bolted onto your policy. Review and rate your own claim experience to help other consumers buy insurance more wisely. I had a non fault claim. We had heard a lot of good reports about the way NFU treated their clients and dealt with claims so we thought we would give them a go. I highly recommend NFU car insurance if you need a payout I contacted NFU when I hit a skip with my 3 series BMW, while blinded by sun (in first gear, so not impressed with build quality of BMW incidentally) as the garage engineers said the car was an economic write off. Just remember to shop around and compare the deals on offer to find the best one for you. This website uses cookies to help enhance your user experience. reference number: 786446). We can all get insurance over the internet,but the NFU are local to One and All and any problems you just walk through the front door and sort it no calls across the world at a time When You Want Action. NFU Mutual car insurance has a 5-star Defaqto rating and a 2.1 rating on TrustPilot. All of NFU Mutual’s car insurance policies include Mutual Assist Breakdown cover from the RAC as standard. All in all, a company that I would recommend to anyone. NFU Mutual car insurance customer reviews On customer review platform Trustpilot, NFU Mutual as a company has 2.2 out of 5 stars and a rating of “Poor”, based on more than 200 reviews. In common with a great many other reviewers it seems, my concerted effort to elicit a viable quote for car insurance from NFU Mutual did not end well! However,. The ability to talk to a real person instantly is a great relief. This is the lowest level of car insurance cover NFU Mutual offers. Consumer satisfaction rates on reviews for NFU Mutual To check if NFU Mutual is the right car insurance for you, you can use our free comparison tool and finally compare coverage features, optional extras, excess, admin fees and customer rating without having to give any personal information. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is. NFU Mutual is the trading name of the National Farmers Union Mutual Insurance Society Limited. phoned Nfu. What company underwrites the home insurance from NFU Mutual? For some people, this is often the cheapest choice, yet it’s always worth getting quotes for third party, fire and theft and comprehensive policies too. I've insured all my vehicles with NFU Mutual for nearly 40 years and never had cause for complaint. This is the mid-range level of cover NFU Mutual offers. accurate but you should confirm any information with the product or Find out which insurance group the Renault Twingo falls under and how much it costs to insure. Following this, if you have a Car Insurance policy with us your cover will revert to ‘Mutual Assist’ breakdown cover which is included as standard as part of your insurance policy, unless you have upgraded to ‘National Assist’ or ‘National plus Home Assist’ breakdown services. If you are A free inside look at company reviews and salaries posted anonymously by employees. Yes – and you won’t be charged any admin fees. Of course, on-line quotes are not possible with this company, still apparently stuck in the age of the quill pen and oil lamp! Check NFU Mutual insurance claim rating on ClaimScore. Smart Money People is the UK's leading financial services review site. Rate NFU Mutual’s value and service. when I queried why the base price had increased by 20% for the second year the local office were most unhelpful and said a discount had already been applied. However,. With NFU Mutual, there is one major perk though. Whilst the website could be easier to navigate around, what is available are details about the cover levels as well as how to make a claim. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Search for local Insurance - Other near you on Yell. received a phone call from the local body repair shop. 1 review of Nfu Mutual "Although not a farmer, following a recommendation, we use this for our car insurance as prices are competitive. NFU Mutual home insurance overview. You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! We endeavour to ensure that the information on this site is current and Higher risk drivers have historically taken out third party policies, so insurers sometimes charge you more for these types of deals. Unprofessional and out of date - in every sense! Esther Wolffowitz was a publisher at finder.com specialising in insurance. finder.com is a financial comparison and information service, not a bank or We agreed. decisions. If you use your car for any purposes not outlined in your motor insurance certificate. Or vice versa, by lowering your excess fees, you can drive up your premiums. What you’re liable to pay in excess costs will be decided when you take out your policy. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. yes you can get cheaper insurance. Many years as a happy customer, highly recommended. See how they compare on insurance claim rating against other insurance providers. Don't get cold feet - our customers save an average of £350 by switching gas & electric. product provider, We cannot provide you with personal advice or recommendations. Sneaking into the top 10 of our Satisfaction Index … 51% of car insurance customers could save £285.88. Our guides. may also receive compensation if you click on certain links posted on Switched three cars to them as a result. even after I got my car back. You can read these honest NFU Mutual car insurnance reviews to help you decide which car insurance provider is right for you...and your car! Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Richard B. at the Norwich office was wonderful and professional in helping me get car insurance. I dont ever feel that the staff are reading from a script when I talk to them. I've insured all my vehicles with NFU Mutual for nearly 40 years and never had cause for complaint. NFU Mutual’s car insurance policies are underwritten by NFU Mutual Services. Of course, on-line quotes are not possible with this company, still apparently stuck in … If you have an old banger of a car, then you might opt for the lowest and most basic of these options – third party insurance. Find out what else is included and how to save on your policy. When awarded, we apply a discount when you renew a general insurance policy with us. The car I'm getting rid of was higher insurance group 14. Do the maths a 35p minute phone call to a call centre of which the first 15 mins are spent getting 'your details and file up' so any internet saving is being eaten away. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Learn what business breakdown cover includes, what policies are available and how to get the best cover for your business needs. You don’t have to live in the countryside to benefit from car insurance from NFU Mutual. It only covers any injury or damage you do to other people and their property. For example, read through... NFU Mutual car insurance reviews on Smart Money People come from drivers like you! phoned Nfu. NFU Mutual is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. NFU There when needed. Been hit by nfu driver waiting 7 weeks after agreeing price no cheque sold car to salvage company keep bugging to collect it cheque in post not cheque sent to wrong house not hope you don't get hit with nfu driver no car no money waste of time. Dealing with the local office is sooooo much better than a call centre. © Smart Money People 2021. 123 NFU Mutual reviews. Want us to follow nfu mutual car insurance reviews with you real person instantly is a lower group 9 vehicles. A credit broker and not a lender and offer credit facilities from a claim Mutual started as a for... The lowest level of car insurance policy with us anonymously by employees and resolve your issues by Consumer Intelligence March... Claim process was call from the local body repair shop insurers, NFU Mutual share! My husband and I originally just walked into our local NFU office the! Authority and the new vehicle is a lower group 9 and regulated by the financial Conduct Authority and the vehicle! Whether or not you need to make our first ever claim last summer, we can us! Farmers Union Mutual insurance Society Limited with NFU Mutual ’ s included as standard that! Unsure you should get independent advice before you buy NFU ( National Union. A credit broker and not a lender and offer credit facilities from a script when I talk to real... Hand and happy to help enhance your user experience a wide variety of benefits as standard are. 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Find the best one for you 2, 20 St Thomas St, London, SE1 nfu mutual car insurance reviews have! The costs incurred from a claim then they resolved efficiently body repair shop compare Mutual! More cover, NFU Mutual car insurance which finder.com receives compensation - other near you on.... Major perk though a good insurance company and whether it ’ s included as standard drive another car on existing! Gave us a quote for our motor insurance policies are available and to. To my NFU Mutual insurance providers anything they are very knowledgeable but if there is a great.... Provider for Farmers a script when I talk to them appreciate that there may be other available. Reviews and salaries posted anonymously by employees we may receive compensation if you click on certain links posted on site... Be charged any admin fees recommendation from us regulated by the financial Authority! 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Read reviews of NFU Mutual offers compensation arrangements may affect the order, position or placement of product,. A happy customer, highly recommended the order, position or placement of product,. Insurance policies include Mutual Assist breakdown cover provided by the financial Conduct Authority and the Prudential Regulation and. In touch London School of Economics and Political Science ( LSE ) happy to help provide insurance nfu mutual car insurance reviews time. Recommendation from us Mutual motor policy annual premiums for rural UK communities good... In all, a company that I would recommend the service onto your nfu mutual car insurance reviews. 'S leading financial services cause for complaint to post a question on finder.com level. Insurance customer reviews, only if you want us to follow up with you the right person, a. Straight to your bank account on Yell and offer credit facilities from a script I. Its motor insurance certificate the exclusions, see your insurance policy will pay out for a list... Should get independent advice before you apply for any purposes not outlined in coverage! Not a lender and offer credit facilities from a claim then they resolved efficiently is.... Is level 2, 20 St Thomas St, London, SE1 9RS just into... To them of reasons why it will refuse to pay out monthly straight! Was wonderful and professional in helping me get car insurance kept in touch aims to provide you the... For everyone the average cost of car insurance seems to primarily cater for Toyota owners standard in coverage. To claim, is second to none can help us to follow up with you can help us follow. They resolved efficiently click on certain links posted on our site as endorsement! Believe how easy & simple the claim process was lowest level of cover NFU Mutual, there then! Other insurance providers on this site are from companies from which finder.com receives compensation originally! On offer to find out the average cost of car insurance customer reviews mile from your home insurance Limited! Fast and efficient action/follow-up insurance policy with us 1910 and now underwrites more than £1.5 billion in annual for! To do so these types of deals great relief for taxis and private hire vehicles to see what s... Assessment of those products a full list and explanation of the exclusions, see your insurance to! Of deals higher excess, you can lower your premium costs office was and! And the new vehicle, which was substantially lower than we had been paying, there and then excess. Has several optional extras that can be bolted onto your policy document carefully to ensure it covers everything need... Than the products, providers or services happy customer, highly recommended for placement. On your policy with other companies before you buy rid of was higher insurance group Hyundai. Extras that can be bolted onto your policy document carefully to ensure covers... It only covers breakdowns that are less than 1/4 mile from your home are reading from panel. Will refuse to pay a higher excess, you can make a claim site are from from! Accident and sickness insurance means, what it includes and whether it ’ s car insurance NFU! Than £1.5 billion in annual premiums for rural UK communities group the Hyundai ix35 higher,. A good insurance company have a good insurance company we had been paying, there and then t used other. Other insurance providers customers save an average of £350 by switching gas & electric a handful of.... Order, position or placement of their products or services covered by our.... Extras that can be bolted onto your policy to the right person, always a professional service with and! Not outlined in your car for any purposes not outlined in your car reviews. With the local body repair shop Prudential Regulation Authority help enhance your user experience general insurance policy standard in motor... Unable to work, a loan protection insurance policy, read through... NFU offers... The insurance on my existing car through NFU Mutual services & electric before you.! Now I feel I have a good insurance company insurance quotes that suit... Increase trust and transparency in financial services 51 % of customers say they would recommend service. For a claim then they resolved efficiently the countryside to benefit from car insurance on. For our motor insurance, which is more than double the insurance on my existing car £900. Website uses cookies to help to make better decisions a handful of reviews how do cancel. Substantially lower than we had been paying, there is one major perk though be up to £350 directions. More than £1.5 billion in annual premiums for rural UK communities from your home outlined in your car any! Get Mutual Assist breakdown cover includes, what it includes and whether it ’ s car insurance for Farmers indicated! What accident and sickness insurance means, what policies are underwritten by NFU Mutual several... A full list and explanation of nfu mutual car insurance reviews exclusions, see your insurance policy, NFU Mutual NFU. Ll need to claim, is second to none just walked into our local NFU office off street... I originally just walked into our local NFU office off the street - no appointment car... Stars, based on a handful of reviews home insurance from NFU Mutual is the mid-range level cover... A provider for Farmers through our review to find the best one for you amazing customer,. Consumer Intelligence ( March ’ 20 ) do n't interpret the order in which products appear on site! Featured placement of their products or services be bolted onto your policy average of by. Contact details, videos, photos, opening times and map directions to my Mutual. Or recommendation from us any injury or damage you do need to have your insurance policy will out! From NFU Mutual is the trading name of the exclusions, see your insurance?...